Last updated 8/11/2021
As conditions continue to evolve, TruPlace is committed to providing open and transparent communication with our partners. Please visit this page as needed for the most up-to-date information about our business operations.
PLEASE READ: Failure of any party to comply with these policies may result in a cancellation of your appointment.
TruPlace photographers must follow the CDC Guidelines in order to conduct appointments. If you or the representative meeting us is currently ill or has recently tested positive for COVID-19, the property must either be placed on a lockbox or will need to be rescheduled. To ensure the safety of our photographers, our clients, and our community, we have implemented appointment safety guidelines as follows:
We remain open to serve our clients under normal business hours – 9:00 a.m. to 5:30 p.m. EDT
To ensure the safety of our staff and community, we have activated our remote work policy. Our Client Success Team is fully operational and ready to assist you with any questions or concerns you may have regarding appointment scheduling, product delivery, etc.
Contact us by phone: